---
title: "The student profile: details, attendance, payments and notes - Help Center - MatGoat"
description: "Open a student's profile in MatGoat and learn what each tab shows: editable details, join date, attendance stats, plan and payments, and private notes."
image: "https://matgoat.com/og-image-en.png"
url: "https://matgoat.com/en/support/student-profiles/"
---

[Students](https://matgoat.com/en/support/students/) For: Owners, Teachers

# The student profile: details, attendance, payments and notes

Open a student's profile in MatGoat and learn what each tab shows: editable details, join date, attendance stats, plan and payments, and private notes.

Where: Students

Updated on October 18, 2026

[Open in MatGoat](https://app.matgoat.com/teacher/users)

A student’s profile brings together their information within the academy: personal details, attendance, plan, payments and notes. Open **Teacher > Students** and select their name. Before editing, check the active academy and person, especially when several family members share a surname.

## Review Info and the joining date

The **Info** tab contains the personal fields enabled for the academy. A teacher needs permission to view and edit personal information; administrators have this access. A missing row may also mean that the academy does not collect that particular field in its registration setup.

![Info tab of an academy student profile](https://matgoat.com/_astro/student-profile.Bucyl09K_Z1iYJil.webp)

The joining date refers to membership of this academy, not creation of the MatGoat account. It has its own editing control. The login email is displayed for reference: staff cannot change it from this profile, including administrators with access to all other personal fields.

## Check the student category

1.  Open **Info** and locate the student-type field
2.  Review whether the profile uses the adult or child category
3.  If a change is needed, open the dialog and inspect the resulting belt and grade
4.  Save only when the category and proposed values are correct

![Category and belt change preview before saving](https://matgoat.com/_astro/profile-category-dialog.rEwrw_Fg_15KKCT.webp)

This category determines the belt ladder. It is separate from age calculated from a birth date. Changing categories can map the belt to a different ladder and does not itself create a belt-change history entry.

Someone who has children or represents other students cannot simply be converted into a child profile. Review the family relationship first and use the appropriate account-management route rather than changing categories to solve an access problem.

## Consult Attendance and Payments

Under **Attendance**, review the calendar, totals and promotion progress when available. A booking still waiting for check-in is different from confirmed attendance. Observers count differently from participants, so inspect the underlying class before correcting or interpreting a total.

![Student attendance with statistics and activity calendar](https://matgoat.com/_astro/profile-attendance-tab.BALmiTgi_1wSKVt.webp)

**Payments** shows the plan and available history, together with vouchers or annual fees where applicable. A plan assignment is not evidence that money was received. To investigate a discrepancy, check both the covered period and the actual payment record rather than relying on a plan badge alone.

## Keep notes and continue follow-up

**Notes** brings together private notes and references to conversations or automatic emails that exist for the student. Record information useful for academy management and avoid duplicating facts already stored in a payment or attendance entry.

![Student notes tab with the private note form](https://matgoat.com/_astro/profile-notes-tab.9sCeD-JT_Z6fXf6.webp)

Available actions depend on teacher permissions. Use [teacher permissions](https://matgoat.com/en/support/configure-teacher-permissions/) to grant access. To correct a promotion, follow [belt history guidance](https://matgoat.com/en/support/belt-changes-and-promotions/) rather than changing the student’s category.

## Related articles

[OwnersTeachers Student list: filters, exports and bulk actions Search and filter the student list by activity, age, status and group, export the roster to Excel or CSV, and apply actions to several students at once.](https://matgoat.com/en/support/student-list-filters-export/) [OwnersTeachers Log belt changes and configure promotion alerts Keep each student's belt history, set how many classes each stripe or belt change needs and see who is ready for promotion in Student Alerts.](https://matgoat.com/en/support/belt-changes-and-promotions/) [OwnersTeachers Pause, archive or delete a student Learn when to pause a student with dates and a reason, when to archive or delete them, what happens to their billing and how to restore them later.](https://matgoat.com/en/support/pause-archive-delete-student/)

## Still have questions?

Write to us and a real person will answer, in your language.

-   [Contact form We reply by email.](https://matgoat.com/en/contact/)
-   [Message us on WhatsApp +34 614 005 278](https://wa.me/34614005278)
-   [Send us an email hola@matgoat.com](mailto:hola@matgoat.com)

More about this feature

[Student Tracking](https://matgoat.com/en/features/student-tracking/)

[Back to the help center](https://matgoat.com/en/support/)

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