Reset your password

I forgot my password

If you can’t access your account:

1. Go to the login page.
2. Click Forgot your password?
3. Enter your email.
4. Click Send link.

Reset from email

1. Check your inbox.
2. Open the email from MatGoat.
3. Click Reset password.
4. Create a new password.
5. Confirm the new password.

Not receiving the email

If you don’t receive the recovery email:

1. Check your spam folder.
2. Wait a few minutes and try again.
3. Verify the email is correct.
4. Contact support if the problem persists.

Password requirements

Your new password must have:

• Minimum 8 characters.
• At least one uppercase letter.
• At least one number.
• At least one special character.

Additional security

Recommendations:

• Use a unique password for MatGoat.
• Don’t share your password.
• Change your password periodically.
• Log out on shared devices.

Problems accessing?

If you still can’t access:

1. Go to our contact page.
2. Indicate your email and the problem.
3. Our team will help you within 24-48 hours.